Policies

Safer Space Policy

HELIOsphere Convention and the Board of New Amsterdam Science Fiction and Fantasy Fandom intend to have an enjoyable and friendly event; therefore we have set up the following rules to make our space safe and fun for all. Any violation of these policies or other behaviors that the Convention Chairs and Event Staff deem inappropriate will result in actions up to and including, but not limited to, revoking the offender’s membership and possible removal from the hotel.

Be respectful and courteous towards other attendees.

Unacceptable behavior is generally any behavior that annoys, alarms, or threatens another person or group. This includes unwanted physical contact, following someone around a public area without their consent, or threatening to physically attack someone. If you approach someone and they tell you “no” or to leave them alone, you must do so and have no further contact. If you fail to honor their request, they may have a legitimate complaint of unacceptable behavior.

Harassment of convention members online or in electronic venues will be treated as seriously as physical harassment. If you aren’t sure what constitutes harassment, err on the side of caution and restrict your contact.

If you are having a problem, please ask any convention staff member for help. They will assist you in reporting the incident and make sure that you get any help that is needed.

You can also come to the Info Desk in Grand Pre South (near registration).

Please remember that we need to know about any incidents during the convention to be able to take immediate action. If you have been accused of harassment and feel that a committee member’s response was unjustified, you may appeal to the convention chairs, but their decision will be final.

If you wish to report an incident after the convention, or would like to express your concern about an incident that occurred outside of the event involving a convention attendee, you can contact the Event chair via email at any time.

Gender Neutral Bathroom

There is a private bathroom in the Con Suite (Sleepy Hallow).

Accessibility

The pubic spaces in the hotel meet ADA requirements. The hotel rooms corridors are not as fully accessible. In each hotel room corridor, there is a short staircase in the middle of the corridor; this should not be a problem for most people but are for wheelchairs and mobis.
If you have a mobility issue, please let us know and we will make sure that your hotel room is as barrier-free as we can make it from the public areas to your room.

When checking-in to the hotel, please have the front desk advise you on the best entrance to use to make moving into your room as easy as possible.

If at any point you are having any difficulty, please ask any hotel or event staff for assistance.

Membership Review and Refunds

All memberships are subject to review by the NASF3 Board of Directors. HELIOsphere Memberships are not refundable but they are transferable by contacting registration for help.

Privacy

New Amsterdam Science Fiction and Fantasy Fandom will never sell any information that we gather to anyone for any reason.

We never keep any credit card information. We use Mijireh to securely process your credit card information and that information resides on their secure PCI compliant server.

We will retain your name, home address, and email address to process your membership request and enable you to participate as a member of NASF3.